Enjoy 20% off storewide. Quote "20off".

Return and Exchange

Please be advised that colour settings vary across different devices and can affect the way products appear when viewing on the monitor. Anak & I tries our best to portray items accurately. We will not be held responsible for any colour discrepancies that may occur.

However, if you have second thoughts regarding your purchase, you may contact us within 10 days from the date of receipt at sayhey@anakni.com, with the following:
1. Your order number
2. Item description
3. Reason for return (Eg. Size too small, colour looks different from site)

We will advise you on the next step.

All items must be received in its original condition with its tag intact, unworn and unwashed. Sale items are not eligible for returns or exchanges.

Postage shall be borned by customer.

We recommend to mail your return back via a traceable mode of shipping and inform us of your tracking number. Anak & I will not be responsible for any lost or damaged packages.

Refunds will be returned into your account as store credits.

 

Defective / Wrong Item Received
It is our oversight and we are incredibly sorry.
Let us have a chance to resolve this by dropping us an email at sayhey@anakni.com within 10 days from the date of receipt, with the following:
1. Your order number
2. Item description
3. Photograph of the defect

We will advise you on the next step.

All defected items must be received in its original condition with its tag intact, unworn and unwashed. Sale items are not eligible for returns or exchanges.

An exchange for the exact same design will be processed. In the event that the merchandise you originally purchased is sold out, a credit voucher will be issued to your account.

We recommend to mail your return back via a traceable mode of shipping and inform us of your tracking number. Anak & I will not be responsible for any lost or damaged packages.

Store credits shall be valid for 90 days. Store credits are strictly non-refundable, non-extendable and non-transferable. For unused store credit amount, they will not be reinstated or refunded.